Remote Consultancy
When distance or logistics prevent a family from accessing Consultancy @Home sessions, I offer Remote Consultancy. Essentially the same service is provided through the use of a phone or webinar rather than a face to face meeting.
Just talking to someone knowledgeable can save a lot of time,
money and frustration.
How does it work?
Initially we talk on the phone but more detailed traning requires video conferencing. I use Zoom video conferencing, you don’t need an account to participate and we talk you through how to get onto the webinar).
Through screen share, we show you slides and solutions in action
We create user accounts for solutions that meet your family’s specific needs
With your permission we can access your computer remotely, see and understand any IT problems you are experiencing and advise on resolving these difficulties
How much does it cost?
Initial Phone Conversation is £70 per hour.
An initial session normally lasts about 2 hours. Our first conversationl is designed to get a thorough understanding of your needs and concerns. We then suggest appropriate solutions and agree a plan of action.
Follow-Up Consultation is £35 per half hour slot.
Once the plan of action is agreed, follow up consultancy enables us to work together remotely to create all the necessary accounts and to train you and your family on how to use each of the solutions effectively.
Unlike face to face consultancy, where travel time/cost means that the sessions are a minimum of 2 hours, remote consultations can be shorter to ensure against brain overload.
Once you start using the solutions, 30 minute consultancies can be scheduled, to evaluate how things are going and answer any further questions.